Customer service
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Everything about our service
You will find the most important answers to your questions by looking directly at one of the topics below:
Our Frequently Asked Questions
Do you need help? Get in contact or read our frequently asked questions.
Nearly all of our motorcycle helmets have been ECE certified for use on the European public roads. A couple of helmets aren’t ECE approved, they have a DOT certification. This is basically the American version of the ECE certifications. If a helmet does not have the ECE approval, it is explicitly stated on the concerning page.
If you wish to change or cancel your order, please send an e-mail to [email protected].
If you’re not entirely sure how a motorcycle helmet should fit, then you could take a look on our Helmet Size Guide.
If you would like to come to our store in Amsterdam, The Netherlands to try something on, then it is best to make an appointment with us. This way, we can make sure that your desired product is ready for you. To make an appointment simply go to the ‘check out’ page after placing the desired product(s) into your shopping cart, choose the option ‘Store pickup in Amsterdam’. We will then make sure that your product is ordered, if necessary. A fitting appointment is completely free, no strings attached!